SUBJECT OF THE AGREEMENT
These General Terms and Conditions govern the legal relationship between you and the Hotel Scheuble. Your reservation or order confirmation serves as the basis, which you will receive by email, fax or post.
The option data shall be binding for both contract parties. The Hotel Scheuble can automatically dispose of the reserved rooms after expiration of the option period, provided that the tenant has not sent written order confirmation. The confirmation must have been received by the Hotel Scheuble by the last day of the option period.
CANCELLATION OF HOTEL RESERVATIONS
If you have reserved a room without guaranteeing your reservation using a credit card, we will keep the room free for you until 6 PM on your day of arrival. If you do not appear by this time, the Hotel Scheuble reserves the right to automatically sell the room / rooms. If you have guaranteed your reservation using a credit card and you are not able / do not want to pay for the reserved services, we ask you to cancel the reservation by 4 PM at the latest on your day of arrival. In the case of late cancellation, no-show or late arrival, the accommodation will be invoiced / charged to your credit card in principle for the entire duration of your stay corresponding to your reservation.
If you have entered an incorrect credit card number during your online booking, then we shall regard such a booking as not guaranteed.
Cancellations of groups / reservations from four persons
Please let us know in writing and as soon as possible of any significant changes to your reservation. If the reservation is fully cancelled without us being liable for it, then we have the right to charge the following cancellation fees:
- 30 bis 15 days before arrival: 25%
- 14 bis 5 days before arrival: 50%
- 4 bis 0 days before arrival: 100%
We reserve the right to demand full or partial prepayments for the reservation. For groups with a foreign account address, we ask you for your credit card number with expiry date as a guarantee. Please be aware that we do not send invoices abroad.
The city tax will be charged additionally per person per night
This is included in the price. Damages – the customer shall be liable to the Hotel Scheuble for damages and losses caused by them or guests or third parties designated by them.
The organizer is liable for payment of any meals and drinks that have been ordered by members of their group that have not paid for such orders, as well as any extras such as telephone and tax charges etc. The organizer must pay for any losses or damages that are caused by themselves, their employees, other staff members as well as any members of their group.
The Hotel Scheuble does not accept any liability for theft and damages, which have been caused by guests and third parties.
Lost property is only forwarded to the guest on request. The guest themselves bears the costs and the risk associated with such a shipment.
APPLICABLE LAW, JURISDICTION
Swiss law shall apply to the legal relationship between you and the Hotel Scheuble.
Zurich is agreed as the place of jurisdiction.
Zurich 1st February 2007